Office Policies
Appointment Policy
Rock Hill Pediatric Dentistry reserves a specific time for your child according to their treatment needs and level of cooperation. We make every effort to see your child at their appointed time. Inadvertent delays, such as emergencies and unforeseen patient treatment problems, may arise causing schedule changes. Should your child’s appointment time be delayed, please accept our apology. Your patience is very much appreciated under these circumstances.
If at all possible, please arrive 5 minutes prior to your child’s scheduled appointment. This will allow time to complete any necessary paperwork. If you arrive 5 minutes beyond your appointment time, you may be asked to reschedule for the next available appointment time.
Younger children and children requiring invasive procedures usually perform better when they are well rested and alert; therefore, morning appointments are recommended. We will be happy to provide your child with a signed verification for the appointment time to satisfy school requirements.
As a courtesy, our office will attempt to contact you to confirm your child’s appointment; however, we ask that you assume responsibility for your child’s appointed time. If you need to reschedule an appointment, we ask that you provide our office with a 24‐hour notice so that we may extend the appointment time to another patient. Broken/missed appointments without prior cancellation notice may be subject to dismissal from the practice.
If at any time you have questions concerning our appointment policy, please ask our office staff for assistance. We appreciate you entrusting your child’s dental health to us!