Financial
Financial Policy
We appreciate you choosing Rock Hill Pediatric Dentistry for your child’s dental health needs. Please familiarize yourself with the following information regarding financial obligations. If you have any questions regarding our financial policy, please ask the administrative staff for assistance.
Fees incurred are due in full when services are rendered. Payments may be made by the following options: Cash, Money Orders, Bank Issued Checks, MasterCard, Visa, and Discover.
We also accept dental insurance and as a courtesy will file your insurance for you. We are a participating provider with most major insurance plans — see Insurance Providers below. Please contact your insurance company for verification of dental benefits. You must understand that it is your responsibility to ensure that we are in network with your dental insurance company. While we accept most plans, we may not necessarily be in network. Some insurance companies recommend a pre-treatment authorization for the dental treatment to be provided and fees to be incurred prior to determining their benefits to you. We will attempt to estimate any out of pocket expenses prior to your visit to our office. Please be prepared for any deductible, copay, or other expenses at the time of service. If, for any reason, your insurance company does not respond with financial payment within 45 days post treatment, the balance is due and payable in full immediately by the parent/legal guardian financially responsible. The parent/legal guardian is responsible for payment of all patient accounts. We do not get involved in custody and/or financial disputes, which may or may not involve court orders. Additionally, if we provide you with an estimate, you must understand that it is only an estimate. Insurance may pay more or less. In the event that they pay less thane estimated, you will be responsible for the balance.
In the event of default payment (over 90 days past due), your account will be sent over to a collection agency and your family will be dismissed from the practice.
Insurance Providers
We work with both in-network and out-of-network insurance providers. We hope to maximize your benefits and increase your savings wherever possible. If you’d like an estimate for your out-of-pocket expenses before your child’s scheduled appointment, please provide your insurance information to our team beforehand. Additionally, we’re happy to file, track, and update your claims for you. Whatever we can do to simplify your visit with us, we’re happy to do so! Our list of in-network providers includes:
– Aetna
– Ameritas
– Cigna
– Delta Dental
– Guardian
– MetLife
– United Healthcare
– South Carolina Medicaid
For South Carolina Medicaid, we only accept new patients 6 and under except for children with special health care needs.
We are not accepting new patients with Blue Cross Blue Shield.
Please call us at (803) 327-3327 if you have any insurance questions or to schedule an appointment.